Customer Service apps for Salesforce
41 Salesforce AppExchange apps listed under Customer Service, sorted by number of reviews. 3 of them are free. Open any app to see what it does, its pricing, supported editions, and a link to the official listing.
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Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a...
Send SMS, MMS, RCS & WhatsApp from Salesforce — automate text messaging with Flow & Agentforce, send bulk SMS & drip campaigns, and manage t...
Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulf...
Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies vo...
Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integ...
Free Connector links Salesforce & Jira for the case object, providing real-time data sync only from Salesforce to Jira for up to 10 users. C...
Salesforce surveys made native: send CSAT, NPS, CES & VoC surveys automatically on case close & customer lifecycle events. No-code survey & ...
Email to Case Premium adds what basic email-to-case leaves out: Intelligent Responses, Email Distribution, lifecycle control, all-in-one Tim...
Natterbox is a Salesforce-native, AI-powered contact center platform. Deliver seamless conversations across voice, SMS, and WhatsApp with AI...
Mogli makes texting from Salesforce easy. Built on and for Salesforce, Mogli was designed for Trailblazers. Our team members are experts in ...
Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video...
Box helps you securely manage content across your entire business lifecycle. Users can easily generate documents, e-sign, and collaborate ac...
Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, pe...
Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑...
Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the t...
Most Salesforce teams lose deals due to slow and scattered conversations. Krisha AI brings SMS, WhatsApp, and AI calling into one platform —...
Project Management with Peeklogic Connector for Salesforce & Jira enables real-time, no-code synchronization of projects, issues and custom ...
Power Salesforce data collection and lead capture with Jotform’s no-code forms. Use dynamic prefill, offline collection, QR code scanning, e...
Multi-channel messaging in Salesforce: SMS, text messaging, WhatsApp, MMS, WebChat. two way sms, Bulk SMS and group SMS from list views, rep...
For nearly 20 years, Engageware has been helping the world's best-known and most successful businesses grow through intelligent appointment ...
Call and text from Salesforce, wherever you work. Fastcall is CTI and SMS built 100% in Salesforce, on desktop and mobile. Every call and me...
Zenkraft is an easy-to-use, quick-to-implement shipping, fulfillment, tracking, and returns app. ☑ Salesforce-native, Agentforce-ready ☑ 200...
Send SMS & WhatsApp directly from Salesforce — automate outreach with Flows & Agentforce, run bulk campaigns, and manage two-way conversatio...
Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automa...
All Customer Service apps
- Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce by Youreka Labs, Inc., Paid
- Centro: Slack + Microsoft Teams + Salesforce Integration by Centro LLC, Paid
- Proton Text SMS and RCS Texting for Salesforce by Proton 7 Group, Paid
- Sinergify - A Salesforce Jira Connector by Grazitti Interactive™, Paid
- Avochato for Salesforce: SMS Text Message App for Sales & Support by Avochato, Paid
- ADL Connect PRO - Integrate Azure DevOps / JIRA / ServiceNow / Zendesk /Xurrent by ADL Solution, Freemium
- Experian Data Validation for Sales/Service Cloud: Address, email & phone by Experian, Paid
- ServiceNow Connector for Salesforce by Peeklogic | PRO | Two-Way Sync, AI & MCP by Peeklogic, Paid
- iSyncSF | Native Salesforce Data Migration and Sandbox Seeding by H2Tech Software PVT LTD, Paid
- Email-to-Flow by Sproket Logic, Paid
- Outloud: Salesforce Voice to Text, AI Transcription & Translation by Robin Consulting, Paid
- Universal Hierarchy Viewer by Salesforce Labs, Free
- zAgile Connector for Slack and Salesforce Integration by zAgile Inc., Paid
- 24Flow – MES & Scheduling for Manufacturing by 24Flow, Paid
- Home360 by Salesforce Labs, Free
- EvenFlow Agents for MS Teams + Slack - Your Digital HQ For All You Do by EvenFlow Cloud Logistics, Paid
- Worknet - Agentic AI for Support team in Slack & Salesforce Service Cloud by Worknet.ai Inc, Paid