Jira Connector for Salesforce by Peeklogic | PRO | Two-Way Sync, Agentforce, AI

Highlights

• REAL-TIME BI-DIRECTIONAL SYNC
  Status changes, comments, and field updates sync instantly between Jira and Salesforce — no manual refreshes, no lag, no data gaps.
• ADVANCED ISSUE VIEWS
  See Sub-Tasks, Linked Issues, and full Activity History inside Salesforce. Your team gets full Jira context without ever leaving the CRM.
• JIRA SERVICE MANAGEMENT SUPPORT
  Native support for JSM Service Desk projects. Create Service Requests, manage Request Types, and handle public/internal replies — all from Salesforce.
• JIRA ASSETS (CMDB) SYNC
  Sync Jira Assets (Insight) objects directly to Salesforce fields. Keep your configuration data and customer records perfectly aligned.
• SMART AUTOMATION & FLOW ACTIONS
  Trigger Jira issue creation and updates from Salesforce Flows based on Record Types, field values, or Jira-side changes — zero code required.
• AI-POWERED CONNECTOR
  No-code integration with multiple AI platforms — OpenAI/ChatGPT, Vertex AI, Claude by Anthropic, Perplexity AI, Google Gemini, and ChatPDF AI. Need another AI? We’ll add your choice at no extra cost.
• FULL COLLABORATION SYNC
  Bi-directional comment and attachment sync with @mention mapping, visibility controls, and Email-to-Case integration straight into Jira threads.
• REPORTING & AUTOMATION
  Auto-create Jira issues via Flow Builder, track escalated cases with built-in reporting, and automate status updates, reducing manual work across teams.

What Jira Connector for Salesforce by Peeklogic | PRO | Two-Way Sync, Agentforce, AI does

Agile Project and Service Management, Service Management and DevOps - Agentforce-friendly connector without middleware. Direct real-time connection between Salesforce and Jira.

Salesforce Jira Integration connects Atlassian Jira & Salesforce, letting your Sales team work with the Service team directly from Salesforce

- Sync Jira issues with Salesforce Cases, Opportunities, Accounts or any custom object, two ways and in real time

- Create and update Jira issues automatically with Salesforce Flow

- See sub-tasks, linked issues and activity history on the Salesforce record

- Work with Jira Service Management requests and Jira Assets (CMDB)

- Connect multiple Salesforce orgs and Jira sites

- Report on escalations and Jira progress with standard Salesforce reports

Migrate from:

Exalate, Zapier, ServiceRocket, ZAgile, Appfire, Sinergify, Goldfinger, Celigo, Workato

Compatible with DevOps and Project Management tools like:

Copado, Flosum, Opsera, GearSet, Cloud Coach, DevOps Center, Inspire Planner, TaskRay, Kantata, Precursive, Klient PSA, Mission Control, Agile Accelerator, PMT, Sage, Certinia PSA, Agentforce

Secure by design: a direct connection with no middleware.

Screenshots