360 SMS App: SMS, MMS, Text, Bulk SMS & WhatsApp for Salesforce | WeChat | CTI
by 360 Degree Cloud Technologies Pvt. Ltd. Paid ★ 4.9 (1,294 reviews)
Send SMS, MMS, RCS & WhatsApp from Salesforce — automate text messaging with Flow & Agentforce, send bulk SMS & drip campaigns, and manage two-way chats with AI chatbots & no-code automation. 100% Salesforce-native for Healthcare, Nonprofits & Education.
View on AppExchange →Highlights
- SMS, WhatsApp & Texting in Salesforce
➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation - Two-Way SMS, Text Message & Texting via Salesforce Flow
➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns & reminders ➜ Link SMS with Calls, Voicemail, CTI & Telephony in Service Cloud - Compliant Text Messaging, Bulk Text Alerts & SMS Automation
➜ Across Healthcare, Education, Finance, Nonprofit, & more ➜ TCPA, HIPAA, GDPR, opt-in/opt-out consent capture ➜ 10DLC readiness, carrier filtering, secure SMS & WhatsApp across Salesforce cloud - AI Chatbots, Live Chat & Conversational AI Messaging
➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat - Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation
➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS - Native Salesforce SMS App & WhatsApp Integration
➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead and contact engagement with text messaging in Salesforce - Omnichannel Messaging: SMS, WhatsApp Business, Chat & CTI
➜ Message customers on WhatsApp Business, WeChat, Viber & KakaoTalk ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Conversational Messaging in Service Cloud - Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns
➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,280+ users. No cost, no risk - start texting - Automated Appointment Reminders, Drip Campaigns & RCS Messaging
➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce
What 360 SMS App: SMS, MMS, Text, Bulk SMS & WhatsApp for Salesforce | WeChat | CTI does
360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response.
What you can do
Two-way, 1-on-1 texting on any Salesforce object
Bulk SMS and mass texting at scale, even from Reports
Automate SMS text messaging with Drip Campaigns and scheduled sends
Appointment reminders that cut no-shows
Trigger SMS and WhatsApp from Flow or Process Builder
AI chatbot, SMS/email alerts, templates and phone verification
Multichannel messaging
SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce.
Natively built on Salesforce
A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number.
Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent.
Used across education, recruitment, real estate, healthcare, mortgage and nonprofits.
Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.
Screenshots
Source: the public AppExchange listing for 360 SMS App: SMS, MMS, Text, Bulk SMS & WhatsApp for Salesforce | WeChat | CTI, retrieved Oct 15, 2026. AppX Radar is not affiliated with Salesforce or 360 Degree Cloud Technologies Pvt. Ltd.. Check the listing for current pricing and requirements.
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