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Agent Productivity apps for Salesforce

16 Salesforce AppExchange apps listed under Agent Productivity, sorted by number of reviews. 2 of them are free. Open any app to see what it does, its pricing, supported editions, and a link to the official listing.

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Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics
by Talkdesk

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integ...

Paid★ 4.7 (699 reviews)
Email to Case Premium: High-Efficiency Case Management to Reduce Service Costs
by Vicasso

Email to Case Premium adds what basic email-to-case leaves out: Intelligent Responses, Email Distribution, lifecycle control, all-in-one Tim...

Paid★ 5.0 (232 reviews)
Five9 Adapter (Open CTI) for Contact Centers
by Five9

Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, pe...

Paid★ 4.4 (160 reviews)
Distribution Engine: Lead Routing & Assignment | Round Robin, Territories & SLAs
by NC Squared

Distribution Engine: The complex routing mature GTM teams need for Salesforce lead & case distribution in one no-code solution. Automate lea...

Paid★ 5.0 (139 reviews)
Jotform for Salesforce: Forms, Surveys, QR Codes, Dynamic Prefill & Offline Data
by Jotform Inc.

Power Salesforce data collection and lead capture with Jotform’s no-code forms. Use dynamic prefill, offline collection, QR code scanning, e...

Freemium★ 4.6 (139 reviews)
E2A: Smart Email Automation: AI-powered Email Routing + Triage + Data Extraction
by Ortoo

Automated Email Processing, converting sales inquiries into leads & opportunities instantly. Enable timely follow-ups with AI-powered email ...

Paid★ 5.0 (94 reviews)
Proton Text SMS and RCS Texting for Salesforce
by Proton 7 Group

Native SMS/MMS for Salesforce®. 1-to-1 texting on any object, Proton Blaster for bulk sends, Flow automation and built-in opt-in/out managem...

Paid★ 5.0 (34 reviews)
Avochato for Salesforce: SMS Text Message App for Sales & Support
by Avochato

Avochato makes it easy to generate and nurture leads and close more deals. SMS is the most effective channel to engage with customers - 98% ...

Paid★ 4.8 (25 reviews)
MAFAILI - Google Drive Files in Salesforce
by UPEO

MAFAILI means "files" in Swahili. With MAFAILI you can connect your Google Drive to your Salesforce org, allowing users to view, store, re-o...

Free★ 5.0 (25 reviews)
ADL Connect PRO - Integrate Azure DevOps / JIRA / ServiceNow / Zendesk /Xurrent
by ADL Solution

Bi-Directional Azure DevOps / JIRA/ServiceNow/Zendesk /Xurrent(4Me)- Create and link cases, tasks, bugs, Incidents or any custom or standard...

Freemium★ 5.0 (22 reviews)
CheckMyNumber | Phone validation and formatting for Salesforce by Noltic
by Noltic

Phone validation and formatting app for Sales, Service, and Marketing teams. CheckMyNumber ensures every phone number is verified, formatted...

Paid★ 4.9 (21 reviews)
Blue Canvas - Git based DevOps for Salesforce
by Blue Canvas

Blue Canvas - Intuitive DevOps and Continuous Integration for Salesforce. Our Git-based solution handles versioning, backups and lets you co...

Paid★ 4.9 (15 reviews)
Email-to-Flow
by Sproket Logic

All the power of a custom Apex email service—delivered through low‑code Flow. Start building instantly with a preconfigured Email‑to‑Case Fl...

Paid★ 5.0 (4 reviews)
CPQ Deployment Tool
by Blue Canvas

CPQ Deployment Tool - Compare, select, deploy! Simple CPQ deployments between Salesforce orgs, without the setup and headache. Get started i...

Paid★ 5.0 (1 reviews)
Business Travel Automation Bot for Net Zero
by Salesforce Labs

Automate business travel data import from your expense management tool to eliminate hours of rote manual labor on huge volumes of data from ...

Free
Worknet - Agentic AI for Support team in Slack & Salesforce Service Cloud
by Worknet.ai Inc

Worknet is an agentic, Cursor-like AI copilot that runs natively in Salesforce and Slack. It can be embedded directly in the Case UI, App Ho...

Paid

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