AppX Radar

Experience User Utilities

by Salesforce Labs Free ★ 5.0 (6 reviews)

Automate and ease common user administration tasks, without leaving Lightning Experience! Add administration buttons and screens to the Contact page in Lightning Experience to show your Support agents details on associated Experience Cloud users.

View on AppExchange →

Highlights

  • Experience User Details Flow! View critical Experience Cloud user details right on the Contact page in Lightning Experience. Shows special messages when a user is frozen, locked out, or when the contact email doesn't match the user email.
  • Experience User Administration Flows! Reset passwords, freeze/unfreeze users, and disable users without leaving the Contact screen in Lightning Experience.
  • Fully Extensible! This solution uses Flow Templates, allowing you to clone and extend our prebuilt solutions for your own purposes, your org's shape, or your administrative processes.

What Experience User Utilities does

Experience User Utilities was built to make your agents' and admins' lives simpler. Show critical experience Cloud user details right on their associated CRM records in Lightning Experience. Use prebuilt and customizable Flows to reset passwords, freeze/unfreeze users, and to permanently disable users when needed. And easily extend this solution to suit your own business process, or to implement new user administration tasks with Flow templates.

Need Person account support? Install the free extension package: https://appexchange.salesforce.com/listingDetail?listingId=a0N4V00000GuGt3UAF

Screenshots

User Details on Contact RecordFreeze or Unfreeze User From ContactReset Password from Contact RecordDisable, Deactivate, or Reactivate UsersProvides extensible flow templates for both screen flows and utility flows.Customize or clone these Flow-based utilities

Source: the public AppExchange listing for Experience User Utilities, retrieved Oct 16, 2026. AppX Radar is not affiliated with Salesforce or Salesforce Labs. Check the listing for current pricing and requirements.

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