AppX Radar

Unsubscribe Link

by Salesforce Labs Free ★ 4.2 (76 reviews)

Include an easy way for recipients to unsubscribe from commercial email sent through Salesforce. By clicking the link, all contacts and leads with the relevant email address will be checked "Email Opt Out."

View on AppExchange →

Highlights

  • By default the person will receive a confirmation email, but that can easily be removed from the process. See the documentation.

What Unsubscribe Link does

When the recipient clicks to unsubscribe, a screen flow asks them to confirm their wish to unsubscribe. Then the flow will look for all contacts and leads who have this in the Email field or as their preferred email address (if you're in Nonprofit Success Pack). All contacts or leads who meet that requirement will be marked "Email Opt Out." The final screen will confirm that they have unsubscribed. The email address owner will receive one confirmation email immediately.

One custom object record will be created for each contact or lead that is opted out, allowing your company to report on the number of opt-outs.

Screenshots

Unsubscribe Link for Commercial or Promotional EmailThe unsubscribe link launches a Flow screen.Behind the scenes, the Flow checks "Email Opt Out" on all matching contacts and leads.The recipient immediately receives an email confirming that they have unsubscribed.Insert the unsubscribe link like any other merge field in Salesforce.You can include the unsubscribe link in a List Email and save it in a template.

Source: the public AppExchange listing for Unsubscribe Link, retrieved Oct 16, 2026. AppX Radar is not affiliated with Salesforce or Salesforce Labs. Check the listing for current pricing and requirements.

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